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UI/UX Design Case Study:
Digital Village Website Redesign & Branding

PROJECT

Challenge

CONFUSING NAVIGATION

The website’s confusing navigation, cluttered content layout, and complex sign-up process led to user frustration and high drop-off rates. Key resources like membership benefits and event listings were hard to find, and the poor mobile experience further hindered engagement.

Solution

SIMPLIFIED FLOW & INTUITIVE DESIGN

Simplified navigation, reorganized content with clear visual hierarchy, and streamlined the sign-up flow to reduce friction. Improved mobile responsiveness and added filters for event listings, making it easier for users to access resources and complete desired actions, resulting in higher engagement and conversions.

Figma

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Miro

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Illustrator

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After Effects

Excel

TOOLS USED

Why the redesign?

TO ENHANCE USER EXPERIENCE 
Simplify navigation and streamline the overall website structure to provide a seamless browsing experience for the target audience.

TO EXPAND NETWORK 
Clearly communicate the value of network through improved content hierarchy and a simplified sign-up process.

TO FACILITATE NETWORK BUILDING 
Design features that promote interaction and participation, making it easy for users to connect, join events, and contribute to the digital community.

TO BOOST ENGAGEMENT 
Create a visually appealing interface with clear CTAs (Call-to-Actions) to encourage users to explore events, resources, and community offerings.

CHAPTER 1

THINK

Target Audience

DIGITAL PRODUCT INNOVATOR Clients seeking to build and launch digital products.

STRATEGIC CONSULTANT Clients looking for digital consulting and strategy development.

DIGITAL ENTREPRENEURS Individuals who are starting or growing their online businesses.

SMALL BUSINESS MAVERICKS Small business owners aiming to enhance their digital presence and operations.

DIGITAL SPECIALISTS & FREELANCERS 

Independent professionals seeking resources and networking opportunities to thrive in a remote work environment.

User Interviews

James C Digital Product Innovator

1. What prompted you to visit the Digital Village Network website?

    2. What specific information were you hoping to find on the website?

3. How easy was it for you to find the information you needed?

4. What content do you feel is missing that would benefit your journey?

"I was looking for resources and support to help me develop my digital product idea."

"I wanted access to guides on product development, best practices, and maybe templates to help streamline the process."

"It was a bit challenging. The navigation wasn't straightforward, and I had to click through several pages."

"I’d like to see case studies or success stories from other digital product innovators."

5. How likely are you to return to the website for more resources?

"I would definitely return if I could easily find the information I need and if there were regular updates."

Usability Study

Conducted remote usability tests with 10 participants representing target audience segments. Observing users as they navigated the current website to complete specific tasks (e.g., finding resources, signing up). Identifying key friction points and areas of confusion within the existing design. Collecting qualitative feedback on the overall user experience.

FINAL DESIGN

PREVIOUS DESIGN

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CHAPTER 2

MAKE

Site Map

The site map for the Digital Village Network was restructured to simplify navigation and improve content discoverability. Key sections, such as The network, Case studies, Consulting Services, Podcast and Blog, were reorganised to create a more intuitive flow, making it easier for users to access relevant information and engage with the platform.

Home Page

Sketches

hese sketches provided a low-cost, quick way to iterate on different concepts and refine the overall user experience. They also facilitated early-stage feedback, ensuring alignment with user needs and project goals before diving into detailed design work.

About Page

Wireframes

I created a wireframe to establish the visual hierarchy and layout of key pages, ensuring that the content was organized in a user-friendly manner. The wireframe focused on optimizing the placement of navigation elements, call-to-action buttons, and informational sections to guide users effortlessly through the site. By mapping out interactions and content flow, the wireframe served as a blueprint for aligning design and functionality. It allowed for quick iterations based on feedback and helped identify any potential usability issues early in the process.

Wireframe

Lo-fi Wireframe

A/B Testing

A/B Testing was conducted to compare different design variations and determine which elements drove higher engagement and conversions. Two versions of the homepage and membership sign-up flow were tested, focusing on improving clarity, navigation, and CTA effectiveness. The tests revealed that a streamlined sign-up form and a concise value proposition significantly increased user interactions. Key metrics such as click-through rates and completion rates were tracked to measure success. This data-driven approach helped validate design decisions, leading to a 30% increase in membership sign-ups and improved overall usability.

CHAPTER 3

BRANDING

CHAPTER 4

FINAL DESIGNS

Let's work together

Tell me more about your project.

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